Warranty
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Valid proof of purchase to claim warranty
- Products purchased from Rocketek: Please provide order number or sales invoice that clearly show the sales channel, product details, price, sales date.
1
Warranty Time
-Rocketek products come with a warranty period ranging from 12 months
- Amazon purchase: Please contact email: support@rocketek.hk directly to assist with your after-sale question.
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Not Covered Under Warranty
- Products without sufficient proof of purchase
- Items that have expired their warranty period
- Free products - Repairs through 3rd parties
- Damage from outside sources
- Purchases from unauthorized resellers
- Other situations not specified in this policy
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